Terms & Conditions.

Please read these Terms carefully. By accessing the Site, requesting a proposal, or engaging AVF Media for Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are agreeing on behalf of a company or other organization, you represent that you have authority to bind that organization, and “you” refers to both you and that organization. If you do not agree, please do not use the Site or our Services.

AVF Media is a creative and performance-driven marketing agency working with creators, service businesses, and startups nationwide. Our Services include short-form video editing, paid advertising management across platforms such as Google and Meta, and web design and search engine optimization (SEO). The specific scope, deliverables, timelines, and fees for any engagement are set out in a separate written proposal, statement of work, or order (each, an “SOW”) agreed between you and AVF Media.

These Terms apply to all use of the Site and to every engagement, in addition to any SOW. If there is a direct conflict between these Terms and a signed SOW, the SOW controls for that engagement to the extent of the conflict. Together, these Terms and the applicable SOW form the agreement between you and AVF Media for the Services.

We perform the Services described in your SOW with reasonable skill and care. Unless your SOW says otherwise:

• short-form editing engagements cover editing footage you provide into platform-ready vertical video, with hooks, captions, sound, and graphics as scoped;
• advertising engagements cover the setup, management, and optimization of campaigns on third-party ad platforms; and
• web and SEO engagements cover the design, build, and optimization work described in your SOW.

We may use subcontractors or third-party tools to help deliver the Services, and we remain responsible for the work we deliver to you.

Proposals and estimates are based on the information available at the time and are valid for the period stated in them (or 30 days if no period is stated). Changes to an agreed scope (including added deliverables, platforms, or revision rounds) may affect fees and timelines and will be handled as a change to your SOW. Timelines also depend on your timely cooperation, as described below.

So that we can deliver the Services, you agree to:

• provide footage, brand assets, content, information, and access (including platform and account credentials) we reasonably need, in a timely manner;
• review deliverables and give clear, consolidated feedback or approvals within the agreed windows;
• ensure that everything you provide is accurate and that you own or have the rights and permissions to use it, including any music, footage, logos, trademarks, and personal likenesses; and
• comply with all applicable laws and with the terms and policies of any third-party platform used in your engagement.

Delays, missing materials, or late approvals from you may affect timelines and are not our responsibility.

Fees are set out in your SOW. Unless stated otherwise, invoices are due within the period shown on the invoice. Late or missed payments may result in paused or suspended work and, where permitted by law, late fees or interest. Fees are exclusive of any applicable taxes, which are your responsibility. Except as required by law or expressly stated in your SOW, fees are non-refundable once the related work has been performed.

Advertising budgets (“ad spend”) paid to platforms such as Google or Meta are separate from our management fees and are not included unless your SOW says so. You are responsible for funding and authorizing ad spend, and billing for that spend is between you and the platform. We are not responsible for platform charges, billing errors, or budget changes made outside our management.

The Services rely on third-party platforms and tools, for example Google, Meta, TikTok, YouTube, Instagram, LinkedIn, website hosts, analytics, and email providers. Your use of those platforms is governed by their own terms and policies, and you are responsible for complying with them. We do not control these platforms and are not responsible for their availability, changes, pricing, algorithm or policy decisions, content moderation, or any suspension, restriction, or loss of your accounts or content. You authorize us to access and act within your accounts only as needed to perform the Services.

Each engagement includes the revision rounds stated in your SOW, and we’ll address feedback that is within the agreed scope. Unless your SOW says otherwise, a deliverable is treated as accepted when you approve it, or when you do not provide feedback within five (5) business days of delivery. Additional revisions beyond the included rounds may be billed at our then-current rates.

Marketing outcomes depend on many factors outside our control: your offer, market, budget, audience, creative direction, timing, and the independent decisions of third-party platforms and their users. We bring real skill and effort to every engagement, but we do not and cannot guarantee any specific result, including particular views, reach, engagement, rankings, traffic, leads, sales, conversions, return on ad spend, or revenue.

Any figures, benchmarks, sample results, or case studies shown on the Site or in our materials are illustrative examples only and are not a promise or guarantee of your results.

Where we make a specific written guarantee — for example, a published qualified-lead or booked-opportunity target with its own stated conditions — that written guarantee governs to the extent it conflicts with this section, and its terms (including what qualifies and what we ask of you) apply. Except as expressly set out in such a written guarantee or in your SOW, we do not guarantee any specific result.

Upon our receipt of full payment for the related work, we assign or license to you the final deliverables produced specifically for you under the SOW, for the purposes contemplated by your engagement. We retain ownership of our pre-existing materials, tools, software, code, frameworks, templates, processes, and know-how (including anything we developed before or independently of your engagement), and of the general skills and techniques we use. Third-party, stock, or licensed assets included in deliverables remain subject to their own licenses, which you agree to honor.

You retain ownership of the footage, brand assets, trademarks, and other materials you provide (“Your Content”). You grant AVF Media a non-exclusive, worldwide, royalty-free license to use, copy, modify, edit, and display Your Content as needed to provide the Services and as described in “Portfolio and promotional use.” You represent and warrant that you hold all rights necessary to grant this license.

Unless we agree otherwise in writing, you grant AVF Media the right to identify you as a client and to display and describe the work we created for you (such as edited videos, websites, campaigns, and high-level results) in our portfolio, case studies, social media, and other marketing, including by embedding or linking to your public posts. We will respect any specific, reasonable confidentiality limits set out in your SOW, and you may ask us in writing to stop using a particular item, which we will honor on a going-forward basis.

Each party may receive non-public information from the other. Both parties agree to use the other’s confidential information only to provide or receive the Services and to protect it with reasonable care. This does not apply to information that is public, already known, independently developed, or required to be disclosed by law.

When using the Site, you agree not to:

• break the law or infringe the rights of others;
• copy, scrape, or harvest content except as permitted by these Terms;
• interfere with, disrupt, or attempt to gain unauthorized access to the Site or its systems;
• upload or transmit malicious code; or
• use the Site to send spam or to impersonate any person or organization.

We may suspend or restrict access to the Site for any misuse.

The Site and its content (including text, graphics, design, layout, logos, and the “AVF Media” and “AVF Media” names and marks) are owned by AVF Media LLC or its licensors and are protected by intellectual property laws. We grant you a limited, personal, non-transferable license to view the Site to evaluate and use our Services. You may not use our names, logos, or marks without our prior written permission. Third-party names and logos shown on the Site belong to their respective owners and are used for identification only.

The Site and its content are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Information on the Site is provided for general informational purposes and is not professional, legal, financial, or investment advice. We do not warrant that the Site will be uninterrupted, error-free, or secure.

To the fullest extent permitted by law, AVF Media and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, revenue, data, or goodwill, arising out of or relating to the Site or the Services. Our total liability for any claim arising out of or relating to the Services will not exceed the amount you paid us for the specific Services giving rise to the claim in the three (3) months before the event that caused it (or, for Site-only use, US $100). Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

You agree to defend, indemnify, and hold harmless AVF Media from and against claims, damages, and reasonable costs arising out of Your Content, your use of the Services or Site, your violation of these Terms or any law, or your infringement of a third party’s rights.

These Terms apply while you use the Site and for the duration of any engagement. Either party may end an engagement as set out in the applicable SOW. On termination, you will pay for all Services performed and approved costs incurred up to the termination date. Sections that by their nature should survive (such as payment obligations, intellectual property, confidentiality, disclaimers, limitation of liability, and indemnification) will survive termination.

The Site and our materials may link to or embed third-party sites and content, including clients’ social media profiles and videos. We provide these for convenience and do not control or endorse them, and we are not responsible for their content, policies, or availability.

We may update these Terms from time to time. When we do, we’ll change the “Last updated” date above, and the updated Terms take effect when posted. Your continued use of the Site or Services after an update means you accept the revised Terms.

These Terms are governed by the laws of the State of New Hampshire, United States, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in New Hampshire will have exclusive jurisdiction over any dispute that is not otherwise resolved, subject to any different dispute-resolution process stated in your SOW.

These Terms, together with any applicable SOW and our Privacy Policy, are the entire agreement between you and AVF Media regarding the Site and Services. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger or sale. Neither party is liable for delays or failures caused by events beyond its reasonable control. Section headings are for convenience only.

Questions about these Terms? We’re happy to help.